vs789 Responsible Gaming —
Keep the fun, keep control at all times
vs789 believes gaming should be a source of entertainment — not stress or problems. We place the wellbeing and safety of every player at the highest priority.
Our Commitment
Gaming on the vs789 platform is entirely optional entertainment. We want every player to make their own decisions, play within their financial limits, and be able to take a break at any time. On this page you will find important information about responsible gaming, warning signs, and details about vs789's support tools.
Our Protection Tools
Age Verification — 21+
To open an account and play at vs789, you must be at least 21 years old. Identity documents are verified at registration and accounts for minors are not approved.
Set Deposit Limits
You can set your own maximum daily, weekly, or monthly deposit amount. Once set, the limit takes effect immediately, and a waiting period applies if you wish to increase it.
Time-Out Break
Put your account on a temporary break for any period from 1 day to 6 weeks. While a time-out is active, you will not be able to log in or place any bets.
Self-Exclusion
If you feel gaming is getting out of control, activate long-term self-exclusion. During this period the account is completely inactive and promotional messages are stopped.
Session Reminders
Turn on reminders that let you know how long you have been playing at regular intervals. These reminders keep you aware of your time and spending.
24/7 Support Team
For any question or issue, the vs789 support team is always by your side — chat in Bengali via live chat or email and get a resolution.
For Adults Only
The Importance of Age Limits
vs789 strictly prevents anyone under 21 from gaming. Underage gaming can cause both mental and financial harm. We verify age at all registrations and reserve the right to review suspicious accounts.
If any minor in your household uses a device, please use parental control software. Always keep your account login details private and do not share them with anyone.
- Age verified using a national ID card at registration
- Data is secured and encrypted during account creation
- Option to notify the support team for any suspicion
Signs of Problem Gaming
If any of the following signs appear in yourself or someone you know, it is time to seek support.
Chasing losses by placing repeated bets
The tendency to bet more to recover losses is a key sign of problem gaming. It typically makes the situation worse.
Betting with money needed for household expenses
Spending money meant for food, rent, bills, or family needs on gaming is a sign of a serious problem.
Feeling restless or irritable when not gaming
If you feel moody, cannot sleep, or cannot focus on tasks when you are not gaming, this may be a sign of dependency.
Hiding gaming from family or friends
Lying about or hiding gaming means you already know it is becoming a problem.
Continuing to game by borrowing or taking on debt
Borrowing money or taking on debt to fund gaming is a serious warning signal that demands immediate attention.
Sacrificing sleep, work, or social life for gaming
If gaming is affecting your professional responsibilities, sleep, or your relationships with others, that is a cause for concern.
Tips for Safe Gaming
Set a budget and stick to it
Before you start gaming, decide how much you will spend per week or month. Going over that amount means the session is over for the day.
Set a time limit
Allocate time in advance for each gaming session. Use a timer and stop when the time is up.
Do not treat gaming as a source of income
Online gaming is purely for entertainment. Winning and losing are both normal — playing with the expectation of making a profit is not the right approach.
Avoid gaming when under stress
Gaming while angry, sad, or anxious reduces your ability to make sound decisions and increases the risk of overspending.
Take regular breaks
Concentration drops during long sessions. Take at least a 10-15 minute break every hour — go for a walk or have some water.
Talk to your loved ones
Have an open conversation with family or a trusted friend about your gaming habits. An outside perspective can often help identify problems early.
vs789's Protection Methods
Deposit Limit System
From your account settings, you can set a daily, weekly, or monthly deposit limit at any time. Reducing the limit is immediate, but increasing it requires a 7-day waiting period — this protects you during moments of weak willpower. The minimum deposit amount is ৳300.
Time-Out Feature
Pause gaming temporarily for any period from 24 hours to 6 weeks. During this time you will not be able to log in to vs789. Once the period ends, the account is automatically reactivated.
Self-Exclusion Process
Activating long-term self-exclusion completely closes the account, stops all promotional communications, and the account cannot be reactivated before the set period ends. Enable this feature through the support team.
Gaming History Review
You can view your account's transaction and betting history at any time. This helps you understand your own spending patterns and make changes if needed.
Need Help? We're Here
You do not have to face gaming problems alone. The vs789 support team and professional counselling are always available.
Live Chat
vs789's live chat is open 7 days a week, 24 hours a day for support in Bengali. If you want to discuss account limits or self-exclusion, get in touch now.
Email Support
For detailed questions or responsible gaming requests, write to us at:
[email protected]
Professional Counselling
Support is available beyond vs789. Speaking with a mental health counsellor or family therapist can be effective in overcoming gaming problems.
Enjoy the entertainment,
respect your limits
Game responsibly at vs789 and choose the games you enjoy.